Accessibility Statement

At Eden Organics Salon and Spa, we believe everyone deserves a calm, effortless experience — online as well as in our salons. We are committed to ensuring our website is accessible to all guests, regardless of ability or the technology they use, and we work to improve it on an ongoing basis.

Our commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the internationally recognized standard for web accessibility, and the benchmark referenced by the Americans with Disabilities Act (ADA). Accessibility is an ongoing effort, and we review our site against these guidelines as we add and update content.

What we’ve done

Steps we have taken to make this website more accessible include:

• A clear, consistent page structure with proper headings, page regions, and a “skip to content” link for keyboard and screen-reader users.
• Text and interface colors chosen to meet AA contrast standards, with clearly visible focus indicators.
• Full keyboard support for our menus, forms, pop-ups, and reviews carousel — including the ability to pause moving content.
• Descriptive text alternatives for meaningful images, and a clear label for every form field.
• Respect for the browser or device “reduced motion” setting.
• Ongoing testing for compatibility with screen readers and other assistive technologies.

Known limitations

Some features of our site rely on third-party services that we do not fully control — such as our online booking system and embedded video. We are actively working to improve these areas, including adding captions to our videos. If you encounter any content that is difficult to access, please let us know and we will do our best to provide the information or assistance you need.

Need help or found a barrier?

If you have difficulty using any part of this website, or you would like information in a different format, we are glad to help. Please contact us by:

• Email: info@edenorganicssalonandspa.com
• Phone: call the salon nearest you — numbers are listed on our locations page
• Our contact form

We aim to respond within five business days. To help us assist you quickly, it’s useful to include the web address of the page, a description of the problem, and the device, browser, or assistive technology you were using.

Ongoing improvement

We consider accessibility a continuous commitment rather than a one-time project, and we welcome your feedback. Your input helps us make Eden Organics better for everyone.